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Omnichannel Strategy and Development Services

Omnichannel development coherently integrates the brands’ different methods of interaction available to customers (e.g. online, mobile device, physical store, wearables, etc) to strengthen customer loyalty & improve efficiency and capture revenue growth.
 

Deliver fully cross-channel customer experiences

Convert new clients and strengthen your connection with current ones through SEIDOR Opentrends’s omnichannel solutions. Our mobile and web development services make you more visible and easier to be reached at all possible contact points. This includes business websites, social media platforms, IoT devices, smart applications, chatbots, and most recently, voice assistants.

With the help of SEIDOR Opentrends, you also gain access to actionable strategies that can unlock blockages on your customer journey.

Our omnichannel solution allows you to: 

  • Create an on-brand coherent experience across all channels and devices
  • Grow your brand loyalty and personalize every single response to your customers
  • Improve customer satisfaction through increased access and high-quality interactions
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Our numbers speak for themselves

Here are just some of our success numbers. At SEIDOR Opentrends, we: 

  • Created company websites with > 1M+ active monthly users. 
  • Designed and developed the entire online banking system for a major financial institution with currently 20M+ active users.
  • Are expert suppliers in connected devices and apps for global automotive, e-health and finance players.
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Proven web development and omnichannel payment solutions

Our multidisciplinary Agile Transformative Teams combine technology specialists with creative experts, who work jointly to create memorable experiences and develop cutting-edge payment systems across platforms.

  • Native app development

  • Mobile Development

  • Web Development

  • Digital Experience Platforms (DXP)

  • Content Management Systems (CMS)

  • Headless CMS via API

  • Cross-platform Customer Experiences

payment via phone concept
vet clinic smart devices mockup
brick-and-mortar owner holding a smart tablet

Some omnichannel client stories

  • Chatbot: SEIDOR Opentrends builds bots that go viral, provide value, and become a part of users' daily life. See CASE STUDY.
  • Mobile World Congress: SEIDOR Opentrends is the mobile application provider for an important global congress since 2014. The apps are improved in each edition, offering visitors the latest technological developments and an unforgettable experience.
  • Connected Car: In 2016 we became the first company to release an Apple CarPlay App from a car manufacturer. See CASE STUDY.
  • Elections: With> 300,000 interactions per minute, SEIDOR Opentrends has developed the second screen for several local and state elections, introducing gamification and participation.
  • Energy app for Circutor: Wibee. It allows end-users to access and easily visualize their energy consumption, as well as define targets, and forecasts. Available in Android, iOS, tablet, smartphone, and desktop. See CASE STUDY.
  • Omnichannel solution for a Spanish newspaper: Mobile, tablet, Smart TV - Chromecast and Android Wear availability.
  • Fuse for Abaxis: We created a web integration system that connects medical diagnostic systems and laboratory devices. See CASE STUDY.
  • GBFoods: Saw a tremendous ROI after SEIDOR Opentrends improved their brand experience by upgrading their Spanish and Italian portals, without giving away positions and following a mobile-first design. See CASE STUDY.
  • Customer Service Portal for Danone: SEIDOR Opentrends has developed a new system to manage and trace millions of invoices.

 

Maximize customer value and improve customer retention today through proven app & web development services.

FAQs about Omnichannel Strategy and Development Services

What are omnichannel strategy and development services?

Services that make it more visible and easier to reach customers on all possible contact points. This includes business websites, social media platforms, IoT devices, smart applications, AI chatbots and voice assistants.

What do omnichannel solutions enable?

Omnichannel solutions enable creating an on-brand coherent experience across all channels and devices. Retailers should grow brand loyalty and improve customer satisfaction through increased access and high-quality interactions.

What do omnichannel technology specialists combine?

Combine technology specialists with creative experts, who work jointly to create memorable experiences and develop cutting-edge payment systems across platforms.

 

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